Mixpanel is one of the first and probably the leading event analytics solution in the SaaS market. They collect data with their SDKs from your clients and allow you analyse your data with a simple user interface. We also have the similar flow for data ingestion, you can use our SDKs or API directly in order the send the event data and similar to Mixpanel, we provide segmentation (event explorer), funnel, retention, explore (user attribution) and insight (user drill down) features. The main difference between Rakam and Mixpanel is we provide PaaS instead or SaaS.
Mixpanel stores the data as you sent in their data warehouse and provides you a set of features to analye your data but we enrich your data, sanitize it depending on what you need and store it in your data warehouse for you and allow you to run both high level features similar to Mixpanel and also any kind of complex analytic queries on your event dataset.
You have the full control over how the data is stored, enriched and transformed, you can even write custom modules and add them to Rakam.
Rakam is also designed to handle any kind of event data and provide many more features such as web hooks and scheduled tasks so it’s more like a data hub for your company. For example, we have customers that uses both Mixpanel and Rakam, they export metrics to Rakam periodically with scheduled tasks and integrate Facebook Ads and other third party services such as Intercom.io with web hooks and be able to see the big picture of their customer data.
SQL vs JQL
Price and data ownership
Mixpanel uses their in-house database to store the event data. AFAIK, it’s JSON based and in-memory. Since JSON occupies much more space than columnar storage types and memory is expensive, their price is expensive even for other SaaS services. We try to optimize the way we store the data, infer the schema from the data you sent, use columnar storage formats for better compression and efficiency. The data is on disk and will be loaded in memory only when you need it, you can scale the Rakam cluster when you need to run complex queries on billions of events and scale down when you’re done. You can also use materialized views and continuous queries for incremental calculation so that you don’t need processing billions of data every time you execute a query. Our pricing model is different than Mixpanel since we’re a PaaS company but it’s way cheaper than it if you have >500k events monthly.
You can install Rakam on your AWS account and own the data you have, even install it on your on-premise servers in your local datacenter. Mixpanel is a third-party service, you give the data you have and let it to process for you. However, luckily Mixpanel allows you to export your raw events to other services such as Rakam.
BI (Business intelligence)
Mixpanel doesn’t let you to visualize the data returned from your custom query in a chart that you want, it has pre-defined reports, allow you to change the parameters and it automatically updates the charts depending on the parameters you selected. Rakam UI is designed to create custom reports and custom dashboards similar to other BI tools. You can write SQL queries, parametrize and save them as reports. The analysts don’t need to see the underlying SQL query, they will use Rakam as if they’re using Google Analytics. From this perspective, Mixpanel is a generic event analytics solution whereas Rakam can be specialised just for you.
When to use Mixpanel or Rakam
We do not have the ability to send push notifications and predication feature of Mixpanel yet but these features can be implemented as user action and service in Rakam in the future if needed. On the other hand, you have the full control over your data with Rakam, you can run ad-hoc queries and visualize them as you wish. If your data volume is not big, the price is affordable and the features provided by Mixpanel is enough for you, Mixpanel might be good alternative. However; if you want to look out an advanced solution that is affordable for larger data volumes, flexible enough to create custom reports and dashboards, able to collect data from multiple sources and integrate it with your third party services and databases you may want to try Rakam.